📄 ROAMR Privacy Policy

Effective Date: July 18, 2025
Last Updated: July 18, 2025

At ROAMR, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or rent a vehicle from us.

1. Information We Collect

We may collect:

  • Personal Information: Name, email, phone number, driver’s license, address

  • Payment Information: Billing details processed securely via Stripe

  • Rental Details: Pickup/drop-off time, mileage, insurance documents

  • Photos: Uploaded during vehicle check-in/out

  • Cookies: Basic site usage data for analytics and performance

2. How We Use Your Information

  • To process your booking and secure your rental

  • To verify identity and insurance

  • To communicate with you (confirmations, updates, trip info)

  • To comply with legal obligations and protect against fraud

  • For internal analytics and improving our service


3. How We Share Information

We do not sell or rent your data. Your information may be shared with:

  • Payment processors (e.g., Stripe)

  • Legal or law enforcement if required by law

  • Internal partners for managing your booking

4. Data Security

We use SSL encryption, secure form submissions (Jotform), and Stripe’s PCI-compliant payment system. Access to your information is limited to authorized personnel.

5. Your Rights

You may request to access, correct, or delete your data by emailing us at [support@roamrvan.com].

6. Third-Party Services

We use third-party tools (Stripe, Jotform, Squarespace, Zapier) to run our service. These providers follow their own privacy practices.

7. Updates

We may update this policy from time to time. All changes will be posted here with an updated effective date.

Contact Us
If you have questions about this policy, please contact:
📧 support@roamrvan.com